Jay Gordon

• Lead Azure Cosmos DB developer growth and community programs across engineering, product, developer relations, marketing, and field teams. Work with product managers to ensure required content is ready for new feature releases.
• Built and ran Project SCOPE evaluations with developer relations engineers to measure coding-agent propensity and efficacy across multiple AI models. Assessed hundreds of generated code samples across Python, Node.js, Java, and .NET using static analysis, compile-time checks, execution, and unit test validation. Findings informed 20 merged pull requests to the Azure Cosmos DB Agent Kit and 27 public documentation improvements.
• Built internal reporting applications, including a YouTube retention tool that identifies where videos lose viewers to inform future content planning. Maintain dashboards, mindshare reporting, and release tracking to align developer programs with engineering milestones.
• Write technical blogs and create video explainers about Azure Cosmos DB. Deliver regular live streams and demos covering AI application development, vector and hybrid search, GitHub Copilot, MCP servers, and agent skills. Answer product questions on Reddit, Stack Overflow, X, and LinkedIn.
• Own social media strategy and manage all Azure Cosmos DB social channels, plus technical content across DevBlogs, YouTube, and GitHub. Grew the LinkedIn page from 6,000 to 10,000 followers in two years and the YouTube channel from 5,200 subscribers in 2022 to 10,000 in 2026, both without paid placement.
• Own Azure Cosmos DB Conf from planning through live production, managing budgets, vendors, the call for proposals, speaker development, content planning, run of show, and scripts for live segments. Built the event website, coordinated customer testimonials, recorded and edited promotional videos, and hosted the live broadcast in studio.

• Helped developers adopt Azure by turning cloud infrastructure and DevOps concepts into working sample applications, reusable deployment workflows, and hands-on labs. Created practical guidance for provisioning infrastructure, deploying Kubernetes applications, and managing secrets with Bicep, Terraform, GitHub Actions, and Azure Key Vault.
• Built AzureFunBytes into a weekly developer education program spanning more than 60 episodes. Gave developers direct access to Microsoft engineers and product experts through live demonstrations and audience Q&A. Extended each broadcast's usefulness through recordings and written tutorials available beyond the live event.
• Created and hosted On-Call Nightmares, a 48-episode podcast documenting lessons from production incidents and on-call operations. Interviewed engineers and industry leaders from Google, Netflix, Twilio, and Red Hat, making their operational experience available to the wider developer and DevOps community.
• Designed, produced, and co-hosted MSCreate: DevOps, connecting expert instruction with hands-on implementation. Delivered training that showed developers how to automate Kubernetes deployments with Bicep and GitHub Actions and secure sensitive information with Azure Key Vault.
• Served as an organizer for DevOpsDays New York City and spoke at DevOpsDays events worldwide, sharing practical lessons from production infrastructure and on-call operations. Delivered Azure presentations, workshops, and hands-on labs at Microsoft Ignite, Ignite the Tour, and community conferences.
• Gave community projects and contributors visibility through Microsoft's developer channels. Curated the weekly Top Stories from the Microsoft DevOps Community series, connecting readers with practical tutorials, engineering approaches, and reusable resources.

• Helped launch MongoDB Atlas and transitioned into developer advocacy to drive adoption of the new database-as-a-service (DBaaS) platform. Built deployment demos across AWS, Azure, and Google Cloud using Terraform, Ansible, and Chef, including a reusable Ansible playbook for provisioning Atlas clusters through its API. Provided technical education and direct guidance on security, provisioning, and backups to help developers evaluate, deploy, and operate Atlas.
• Led the MongoDB Masters Program and supported MongoDB User Groups worldwide, connecting developers, DBAs, and operators with experienced practitioners. Hosted Developer Advocacy Day at MongoDB World 2018, giving community members direct access to product and engineering teams.
• Delivered O'Reilly's Introduction to MongoDB video course, guiding users from database fundamentals through cluster deployment and application integration. Created tutorials, presentations, videos, and live demos that helped developers put MongoDB into practice.
• Turned community-led technical talks into blogs and videos, extending their reach beyond live events and supporting lead generation and customer acquisition.

Provided high-touch technical onboarding and operational support for MongoDB cloud services. Worked directly with customers to ensure stable deployments, troubleshoot production issues, and resolve configuration and reliability challenges. Analyzed recurring incidents to identify patterns and recommend product and documentation improvements.

Supported the reliability and scalability of DigitalOcean's IaaS platform. Built and maintained infrastructure using Chef, automated reporting with Ansible, and partnered with software engineers to deploy and automate changes across production systems. Served as a primary escalation point for incidents and supported data center operations, capacity planning, and virtualization in geographically distributed environments.

System Administrator on a senior operations team maintaining 24x7 uptime for BuzzFeed.com, one of the world's most traffic-intensive media platforms. Supported cloud and bare-metal environments, participated in major viral traffic events, and helped scale infrastructure under extreme, unpredictable load.

Worked cross-functionally to diagnose and resolve complex production issues, build new data center points of presence, and collaborate with vendors on reliability and scaling initiatives. Contributed to security planning and incident response during high-impact, all-hands events, including the global viral surge caused by #TheDress.